First being some excellent news for people who have the metallic clunking type of noise. It is both some further epoxy or extra probably some further solder or one thing that is caught itself to one of many magnets. The repair could be very straightforward, solely takes a couple of minutes, however requires a particular puller instrument to get on the magnets. All service facilities have this puller instrument and so they’re making extra and getting them on the market so the items may be mounted simply within the area.
Right here is an unlisted video by Tacx displaying how fast and simple the restore is:
The second is for these like me, who killed their items. Tacx is not being so public or forthcoming about this one. As a result of we will not affirm something, as a result of they will not share something but, I can not say for certain, but it surely’s virtually definitely melted wires.
If you’re like how I used to be, your unit is in hassle. If you happen to experience the unit laborious and put it away moist, which implies unplugging it proper after leaping off and placing it away sizzling, your unit could not work at some point. This goes for all generations, variations and no matter of the Neo. The issue is proven within the image under, it is within the very skinny gauge wires they use.
And only for giggles, that is what the PCB appears like:
All I can say about this drawback is that they are on prime of the replacements lastly. A month and a half after returning my new however lifeless unit, I bought a refurbished one within the mail. It was clearly refurbished and never model new, however I do not care. It really works superb.
Presently I depart the unit plugged in, so the inner cooling followers can work, till the unit is now not heat to the contact on the non drive aspect metallic. Along with that, after I soar off and whereas I am within the bathe and doing laundry, I depart my massive fan on and transfer it over to the Neo and have it help in cooling the unit down. It normally takes the unit a full half hour or 45 minutes to chill down after I soar off.