Partnership with Improve will take care of guarantee and after-sales, and permit the German motor model to proceed growth into UK market
German model Fazua – makers of fashionable light-weight mid-drive techniques just like the Fazua Trip 60 – has introduced a brand new servicing partnership within the UK with Improve Bikes Ltd. Improve Bikes are one of many UK’s largest distributors of highway, gravel and mountain bike components. The brand new partnership will see Improve taking duty for after-sales and guarantee claims in addition to distribution of Fazua techniques to retailers and finish clients. Wish to see what kind of bikes you’ll discover Fazua on? Learn our information to the finest light-weight electrical mountain bikes, however we’re speaking about fashions such because the Pivot Shuttle SL, Haibike Lyke, and Transition Relay.
Since Fazua was acquired by Porsche eBike Efficiency, the model has seen extra developmental funding. This appears prefer it’s a part of the corporate’s continued goal for extra development throughout Europe.
The Director for Gross sales and After-Gross sales at Porsche eBike Efficiency, Heiko Böhle commented:
“We sit up for working with the crew at Improve Bikes. Their native expertise will assist advance our worldwide technique within the UK by a constantly excessive service stage for our enterprise companions and finish clients.”
What does it imply for patrons?
Primarily, it’s just about win-win for us shoppers within the UK. Fazua will nonetheless present technical subject help from Germany, however orders for drive techniques shall be delivered from Improve’s headquarters.
Presently, Improve is a distributor for manufacturers like DMR, Lizard Skins, Kinesis and extra. In order that they’ve acquired a confirmed monitor document with mountain bike manufacturers, and recognising the expansion of e-bike recognition will seemingly be a constructive for their very own enterprise.
What it does imply, nonetheless, is that sellers and clients can now place orders for Fazua techniques on the Improve web site reasonably than having to go on to Fazua. This could result in quicker supply occasions for UK shoppers.
Mark Noble is a Head of Advertising and marketing at Improve bikes and commented on the brand new partnership:
“It is a improbable alternative for Improve Bikes, and primarily for UK bike outlets and sellers who need to service and help FAZUA clients and their e-bikes – with quick and environment friendly spares back-up, customer support, and workshop expertise on faucet.”